Return & Refund Policy

Return Eligibility and Timeframe

Mrs. Meyer's Clean Day allows you to request a return within 14 days of receiving your order. To be eligible, returned items must be unused, in their original condition, and include the original packaging whenever possible.

How to Initiate a Return

To begin the return process, please email us at annanoko550@gmail.com with these details:

Your order number
The specific item you want to return
The reason for the return

Do not ship any products back before receiving clear return instructions from us.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please notify us immediately by email. Include photos of the issue along with your order details so we can evaluate the problem and provide the appropriate resolution.

Return Shipping Responsibilities

You are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product.

Refund Processing

Once we receive and inspect your returned items, we will inform you whether your refund has been approved. Approved refunds are typically processed within 5-10 business days and credited to your original payment method.

Please note your bank or payment provider may take additional time to reflect the refund in your account.

Order Cancellation

To cancel an order, contact us within 24 hours of placing it. Note that cancellations cannot be guaranteed once your order has been processed or shipped.